Business Travel Agent
UNIGLOBE Belux heeft 17 franchisekantoren en is de 4e TMC in België. De UNIGLOBE Belux Family bestaat uit 170 leden. Geworteld in lokale betrouwbaarheid en ondernemersgeest, zijn wij gespecialiseerd in het bedienen van de unieke behoeften van kleine en middelgrote ondernemingen en vakantiereizigers
UNIGLOBE VDK Travel is currently looking for a bright and ambitious Business Travel Agent to join our growing team!
The Travel Agent handles the day-to-day travel needs of corporate business accounts won by the Business Account Manager. A successful Business Travel Agent will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations in every interaction in relation to:
Travel Management
Understanding and anticipating client needs and travel preferences
Responding quickly and proactively to client requests
Resolving client complaints
Ensuring accurate and timely presentation of clients’ travel documentation
Teamwork and Communication
Actively contributing at meetings with the Agency Manager and the Account Manager to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveler
Sharing information with fellow Travel Agents and Team Leaders to ensure a united, consistent, and professional approach to client account management
Office Systems and Processes
Contributing to the development and maintenance of office systems and processes associated with accounts
Ensuring that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
What’s in it for you?
Working with an extremely productive and expanding worldwide brand
Excellent working conditions
Travel industry discounts
Award winning company-culture
Successful applicant will have
- Minimum 2 years travel industry experience and a strong sales background
- Amadeus skills
- Experience with complex ticketing & exchanges is preferred
- You are fluently multilingual (NL/FR/ENG), both written and spoken
- Professional & service oriented mentality
- Positive attitude and a will to succeed
- Ability to work independently as well as part of a team
- Proven sales track record
- High attention to detail
Interesseted?
Send your motivation letter and CV to:
Contact person - Magali Desmet
E-mailadres - Magali.desmet@uniglobevdktravel.be
Telephone number - 02/756.00.80
