Recent research showed that most online booking tools (OBT) for the business travel segment are in urgent need of improvement. They no longer meet the needs of the contemporary business traveller and offer companies too few features that support their Travel Policy.
Around 73% of travel managers believe that corporate online booking tools should offer the same range of options as holiday travel offers. And that's frequently not the case right now.
Just 50% of travel managers feel that they have enough scope within the crucial segments of flights and hotels. Just 10% is satisfied with the range of alternative accommodation.
Less than 50% of travel managers think that corporate online booking tools offer a user-friendly and intuitive interface. It's often too complex, confusing and time consuming to use.
At UNIGLOBE we understand the unique and complex travel needs of our customers. That is why we invest in relevant technology and digital solutions, for business travellers as well as Travel Managers. In doing so, we not only focus on the scale of the range on offer, but equal attention is also given to the quality and the relevance.
Huge range via one platform
“The range of services on offer via the UBI is huge and is among the largest on the business travel market. We offer both multi-channel and direct content. Consider for example, GDS, NDC, Direct connect and other aggregators, along with the full range of low-cost flights. In addition, we have access to a Global Marketplace where the best available rates from the worldwide network are automatically displayed. When it comes to accommodation, our customers have a choice between hotels throughout the whole world via partners such as Booking.com, Amadeus, Ratehawk, Restel and others. And of course, we offer all major car rental brands via GDS and Sunny Cars. We also work together with the major train operators in Europe and the USA. It is my role at UNIGLOBE to foster relationships with our partners and to expand our range so that our customers can continue to book with the best terms and conditions. It will also be possible to book, for example, a transfer, taxi ride or lounge pass soon. With the advent of UBI, we have now succeeded in bundling the complex world of various providers, platforms and connections together in one handy and user-friendly interface. And all at very attractive rates. Sometimes it feels like I have the world at my fingertips on one screen."
Industry Relations Manager UNIGLOBE Belux Travel
UBI can be easily linked to various external programs such as expense suppliers, Duty of Care and other risk management applications. In addition, there is constant synchronisation with UNIGLOBE Profiles, where all the personal details and preferences of travellers are managed.
Categories: business travel